Complete Boston Airport Limo Guide
Being a first-time traveler arriving at Boston Logan International Airport, one of the busiest in New England, it’s simple to feel confused. Whether you’ve just arrived for a new life chapter, a delayed connection flight threw you off track, or you’re in town for a business trip or visiting the university, relax. We’ve got you covered.
From the time your plane lands at BOS, our Boston airport limo guide is there to make your landing smooth, comfortable, and stress-free. Boston Logan is the hub airport for Massachusetts and nearby states, with four major terminals and millions of passengers annually. It’s also the portal to some of America’s most historic and scenic destinations, such as Harvard University, MIT, Fenway Park, and Boston’s downtown cobblestone streets.
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Noor Limo offers high-end limousine services in Boston at competitive rates, making first-class travel accessible for every occasion. From Back Bay and the South End to Cambridge and Fenway, we specialize in creating sophisticated transportation experiences tailored to your needs. Whether you need an executive sedan to Mass General Hospital, a stretch limousine to TD Garden, or a luxury SUV to Boston University, our fleet offers comfort, privacy, and reliability. With real-time ride tracking and customer-focused support, our Boston limo services provide not just a ride, but a premium experience that matches the vibrancy of the city itself.
Being a first-time traveler arriving at Boston Logan International Airport (BOS), it is totally okay to feel a bit disoriented. Whether you’re arriving to study, work, travel, or just have a layover until your connecting flight, your brain may begin wondering things like: Where am I going next? How do I get to the city? Is this airport straightforward to get around? Relax, this easy guide has your back.
Boston Logan is one of the busiest airports in the northeast United States. It’s situated just 3 miles from Boston’s city center and consists of four primary terminals, A, B, C, and E. Each terminal is used by various airlines, so always check your boarding pass or flight reservation for terminal information. If you’re flying into Boston from overseas, you’ll likely arrive in Terminal E, which processes international flights.
For passengers waiting extended hours or stuck because of flights being delayed, Logan Airport provides cozy lounges, hygienic washrooms, and even quiet rooms where one can take a break. Terminals have walkways and shuttle services between them, and therefore getting around is not particularly hard.Whether Boston is your final stop or just a stopover, this airport gives a smooth entry into the historical charm and fast-paced energy of the city. So breathe easy, your journey is just beginning, and you’re already in good hands.
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Boston Logan International Airport Overview
Boston Logan International Airport is one of the biggest and most significant airports in the northeastern United States. It is situated only 3.2 miles (5.1 km) northeast of downtown Boston, Massachusetts. Once you arrive at Logan Airport, you will find yourself with how crowded and well-planned it is. Servicing more than 40 million passengers annually, Logan is the primary air portal for domestic as well as international visitors entering New England. The airport first opened in 1923 and was established in honor of war hero General Edward Lawrence Logan of Boston. Boston Logan is now managed by Massachusetts Port Authority (Massport) and operates at full capacity 24/7, 7 days a week. With direct flights to hundreds of destinations in North America, Europe, and Asia, Boston Logan is an epicenter of connectivity for students, tourists, workers, and locals alike.
Boston Logan has four passenger terminals – A, B, C, and E. Each terminal is used by particular airlines and flight destinations. For instance, Terminal E is the international terminal where most international flights land and take off, and Terminals A, B, and C are used by major U.S. carriers for domestic travel. One of the frequent questions travelers have is how to transfer from one terminal to another. The answer is simple: Logan Airport provides a free Massport shuttle bus, which operates 24 hours a day and runs every 5 to 6 minutes. It connects all terminals, parking garages, rental car centers, and airport station points, making it easy to navigate even if it’s your first time flying through Boston.
Upon arrival, visitors will discover an array of contemporary amenities including free Wi-Fi, charging points, ATMs, currency exchange, family restrooms, and seating areas. There are also duty-free shops, shopping stores, and an assortment of restaurants and cafes that range from quick eats to New England regional cuisine. For those with more extended layovers, there are quiet spaces and business areas where one can work or unwind quietly. The airport also boasts itself as being environmentally friendly, with programs such as energy-efficient facilities, recycling, and minimized noise pollution in the surrounding neighborhoods.
What to Do After You Arrive: A Step-by-Step Arrival Guide for First-Time Travelers
This step-by-step guide will make your arrival go smoothly and confidently.
Step 1: Get Off the Plane and Look for Signs
The moment your plane touches down and reaches the gate, head in the direction of the “Baggage Claim” or “Arrivals.” These signs are well marked in English and hard to miss. International travelers will also notice instructions to passport control and customs clearance areas.
Step 2: Immigration and Customs (International Travelers Only)
If you’re arriving on an international flight into Terminal E, your first stop will be the U.S. Customs and Border Protection (CBP) area. Have your passport and travel documents ready.
You can speed up the process by using the Automated Passport Control (APC) kiosks or the Mobile Passport app, available to U.S. citizens and some foreign travelers.
Once processed, follow the exit signs to the baggage claim area.
Step 3: Baggage Claim
Every terminal in Logan Airport has a separate baggage claim area. Identify your flight number on the electronic boards to find your designated baggage carousel. Baggage carts are provided close to the claim area if you require assistance with your luggage. If your luggage is delayed or missing, proceed to the airline baggage service counter nearby to report the problem.
Step 4: Final Checkpoint
Once you have gathered your bags, international travelers proceed to a last customs checkpoint where you will have to declare goods. Domestic travelers bypass this process and go directly to the public arrivals area.
Step 5: Find the Exit or Ground Transportation
Once you’re in the main arrivals hall, look for signs leading to “Ground Transportation”, “Hotel Shuttles”, “Ride App Pickup”, or “Parking Garage” depending on your next move.
If you’ve arranged for advance limo pickup, your driver can greet you at curbside pickup or at the terminal with a sign (if Meet & Greet service is arranged). Make sure to review your confirmation email or text message for guidance on where to meet your driver.
Step 6: Need Help?
Boston Logan also has information booths in each terminal where personnel are available to assist you with directions, transportation information, or airport amenities. There is also free WiFi throughout the airport so you can text your driver or consult travel apps.
With this step-by-step guide, your arrival at Boston Logan is less stressful and more efficient—allowing you to enjoy your journey ahead.
Terminals In the Boston Logan International Airport
Boston Logan International Airport (BOS) is among the most significant and busiest airports in the northeastern United States. It sits just a few miles away from central Boston and contains four primary passenger terminals. Terminal A, B, C, and E, that accommodate a broad array of domestic and international flights. These terminals are serviced by shuttle buses and walkways, rendering it convenient for passengers to travel between them.
Terminal A
Terminal A is served primarily by Delta Air Lines and its alliance partners. The terminal is divided into two halves: Main Terminal A and the Satellite Concourse, which are linked by an underground tunnel. It provides a lot of modern facilities such as lounges, restaurants, and shops for the waiting passengers.
Terminal B
Terminal B is served by several domestic airlines like American Airlines, Spirit Airlines, and United Airlines. It is divided into North and South buildings. The terminal has multiple security checkpoints and has recently seen renovations to better serve the traveler, such as improved signage, additional seating, and a renewed food court.
Terminal C
Terminal C is the principal hub of JetBlue Airways, which flies the majority of the flights from this terminal. The other airlines using this terminal are Cape Air and Alaska Airlines. Terminal C has a streamlined check-in system and an abundance of restaurants to dine at. It’s favorite among passengers flying in and out across the United States.
Terminal E (International Terminal)
Terminal E is Boston Logan’s International Gateway, from which airlines such as Emirates, Lufthansa, British Airways, Qatar Airways, Iberia, and several others fly. This terminal services flights to Europe, the Middle East, and more. It also has U.S. Customs and Border Protection for incoming international passengers and offers amenities like currency exchange, duty-free stores, and expansive waiting areas.
All the terminals are managed and serviced by Massport (Massachusetts Port Authority), which takes care of safety, cleanliness, and services at the airport. There are also visible signs and multilingual staff present throughout the terminals to guide international travelers.
Whether you’re flying for business or for leisure, knowing which terminal your airline serves from can save you time and frustration. And when combined with a Boston Airport Limo drop-off or pick-up, your trip is even smoother.
Boston Logan International Airport (BOS) Arrivals & Departures
When traveling to or from the airport, you can take your pick from several transport modes, taxi, Uber, Lyft, or bus, but for a comfortable, secure, and stylish ride, opting for a Boston airport limo is the best choice. It’s a flat rate service where you don’t have to worry about surge charges and can take a stress-free ride, which comes in handy during peak hours. Whether you travel solo or with a group, limousines strike the best balance between luxury and convenience.
Once you land, you can have a meal or coffee from one of the numerous restaurants and cafes found in each terminal. Feeling the need to freshen up? Take advantage of clean and well-kept restrooms, family rooms, and baby changing facilities. For passengers who would like to pray or meditate, interfaith prayer facilities are also provided. You will also find currency exchange facilities, ATMs, and travel supply stores strategically located around the airport.Boston Logan consists of four major terminals (A, B, C, and E) serving various airlines. Prior to your trip, determine which terminal your airline operates out of. Your limo driver can drop you off at the proper departure terminal, saving you time and hassle. Many limo companies also provide Meet & Greet at arrivals, where a courteous chauffeur greets you with a name sign and assists with your luggage.
Mobility-impaired passengers can pre-book wheelchair assistance 48 hours before their trip. The airport has accessible toilets, family toilets, and pet relief zones at each terminal. Passengers who experience sight loss may utilize the Aira app to explore the terminals easily.Once you are inside, you can indulge in airport dining and shopping facilities prior to your flight. After check-in and baggage drop at the airline desk, proceed towards the TSA security checkpoint. Following security, follow signs to your gate and sit back in the waiting lounge until boarding starts.
Useful Amenities Inside the Airport: What You Can Access Before You Fly
Before you board your flight at Boston Logan International Airport, it’s worth taking a minute to discover the useful amenities and traveler-friendly services that are available within the terminals. No matter whether you’re an experienced flyer or are in Boston for the first time, Logan Airport provides a variety of facilities to make your wait more comfortable, convenient, and hassle-free.
One of the most helpful amenities for every passenger is complimentary high-speed WiFi, accessible across all terminals, A, B, C, and E. Just join the network called “BOSWifi” and take the on-screen prompts. It is convenient to stream, work, or reach out to family and friends while waiting.
Each terminal also includes clearly marked information desks, where airport staff can assist with directions, flight updates, or general travel inquiries. If you’re unsure where to go or how to reach your gate, don’t hesitate to stop by. The staff are friendly and trained to assist travelers of all backgrounds.There are charging stations located close to most gates, so you can charge your phone or laptop prior to your trip. Search for power ports integrated into seating areas or locate special charging counters with USB and AC outlets. Some stations also have wireless charging pads for supported devices.
If you are traveling with kids or babies, Logan Airport provides family care rooms and nursing pods. These serene, private rooms are perfect for feeding, changing diapers, or simply giving tiny humans a reprieve from the masses. There are also stroller rentals and accessible restrooms throughout the terminals.For travelers who need to freshen up, some lounges provide shower facilities and resting areas. Even if you are traveling economy class, you can buy access to some lounges or utilize membership schemes such as Priority Pass to unwind in a comfortable setting with snacks, beverages, and peaceful working areas.
Need to withdraw cash or exchange currency? There are plenty of ATMs and currency exchange counters inside each terminal, especially near international departure and arrival areas. Baggage carts, water refill stations, and airport shopping are also available to make your time more convenient.For medical emergencies or other minor health issues, there are first-aid stations and AED units located in every terminal. Additionally, there are on-site airport security personnel and Massachusetts State Police for your protection.
Landmarks and Sights in Boston
Boston Common & Public Garden
Faneuil Hall Marketplace
Fenway Park
Freedom Trail
Boston Museum of Fine Arts (MFA)
New England Aquarium
Boston Public Library
Isabella Stewart Gardner Museum
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With years of experience navigating Boston’s diverse neighborhoods, landmarks, and business districts, Noor Limo has become the city’s most trusted name in luxury transportation. Whether you’re commuting through heavy traffic to South Station, attending an event at TD Garden, or catching a flight from Logan, our chauffeurs deliver reliable, refined, and relaxed journeys. We go beyond simply getting you from point A to point B—offering real-time tracking, customizable ride packages, and concierge-level service that exceeds expectations. Trust Noor Limo for a five-star experience every time you travel in or out of Boston.
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Noor Limo made our wedding day even more special with their luxurious limousine service. The driver was professional and the ride was smooth. Highly recommend!
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I use Noor Limo for all my airport transfers. They are always on time, the vehicles are clean and comfortable, and the drivers are friendly and professional.
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Boston Logan International Airport Arrivals
If this is your first time traveling to Boston Logan International Airport (BOS), you might be asking yourself what it will be like and how you will navigate upon arrival. Do not worry, this guide takes care of all the details so that your arrival will be comfortable, stress-free, and seamless. Whether visiting for leisure, business, schooling, or in transit, Logan Airport has plenty of services available to make travel easy. Boston Logan is a large international airport only a few miles from downtown Boston. It consists of four primary terminals (A, B, C, and E), all of which offer free Wi-Fi, electronic information displays, and friendly customer service counters to help you at any time. After you arrive, simply look for signs to baggage claim, where your airline will bring your checked bags to a carousel. If you require assistance, porters can be found close to the baggage terminals. Don’t forget to look at the Boston Logan arrivals map to locate your terminal-specific services.
Now let’s discuss how to get out of the airport and go to your hotel or destination. The most convenient, comfortable, and safest option is by reserving a Boston airport limo. They are at flat rates, and the chauffeurs are professionals who monitor your flight, assist in luggage, and provide a smooth ride to the destination. Whether you’re going to downtown Boston, Cambridge, Harvard, MIT, Back Bay, or even Rhode Island, a limo service is one of the best ways to travel.
If you’re wondering about customs clearance, international travelers can use APC (Automated Passport Control) kiosks or the Mobile Passport app to speed up the process. These are available in Terminal E. For U.S. citizens and green card holders, the process is quick and takes only a few minutes. To monitor a particular flight, input the flight number in the box above and get live updates, or download airline apps such as JetBlue, Delta, or American Airlines to get phone notifications. The Massport Logan website also provides live updates and maps to assist in finding baggage claim, food courts, exits, and restrooms.
Finding Your Way Around Boston Logan Airport: Terminal-to-Terminal Navigation Simplified
Boston Logan International Airport (BOS) can be intimidating at first, particularly if you’re a first-timer here. With four operational terminals, Terminal A, B, C, and E, dispersed throughout the airport, it’s essential to understand how to move around the area easily and confidently. Whether you’re looking to connect to another flight or simply navigate your way out, this guide will take you through the terminal-to-terminal navigation process step by step. Boston Logan is not a monolithic airport facility. Every terminal is actually physically distinct, meaning walking between terminals is not necessarily an option. Rather, the airport has a free 24/7 Massport shuttle bus service that facilitates travelers to and from one terminal to another, as well as to airport parking lots and rental car facilities.
If you arrive at Terminal A and your connecting flight is leaving from Terminal E, or you have to go over to Terminal B for some particular service, don’t worry. You just need to find signs that read “Massport Shuttle”. These white and blue buses stop right outside every terminal’s baggage claim area. Be sure to verify the shuttle number, Bus 11, 22, 33, 55, or 66—each takes a slightly different route and final stops. Bus 22 and 33 are the most typical for terminal-to-terminal transfers.
Every terminal has clear and bold signage to direct you to baggage claim, ground transportation, restrooms, escalators, and elevators. Electronic signs are placed all over the airport to provide real-time flight status and terminal directions. In case you’re ever lost, you can visit one of the numerous information booths or the numerous uniformed airport personnel present across the terminals. For transferring passengers from domestic to international, the majority of international arrivals and departures have operations from Terminal E, so factor a little extra time in your transfer if you are flying in from Terminals A, B, or C. Built in a minimum of 30–45 minutes for transfers during peak traveling hours.Besides shuttle buses, Logan Airport is also equipped with moving walkways in certain sections and elevators for easy mobility, so it is not difficult for families, senior citizens, or people with a lot of luggage to navigate.
Boston Logan Airport Duty-Free
There is so much you can do to discover the lively and dynamic Boston Logan International Airport. Whether you are arriving, leaving, or waiting for your next flight, Boston Logan has a truly unforgettable experience right within the airport terminals. Boston Logan Airport retail and duty-free stores offer travelers a great shopping experience. From international brands to local delicacies, the shopping malls throughout Terminals A, B, C, and E are brimming with interesting options. You can discover a myriad of stores ranging from Tech on the Go, iStore, Johnston & Murphy, Michael Kors, and InMotion, which carries travel electronics and accessories — ideal for last-minute requirements or gifts.
You can also look for Hudson News all around the airport — the ideal place to pick up reading material, snacks, beverages, or travel items. The stores are situated at easy-to-access points in each terminal, allowing you to quickly shop as you wait for boarding. Going to take a piece of Boston home with you? Check out New England Collections or Boston America! souvenir stores that have everything from Red Sox goodies to Boston-themed items. You might also want to check out Discover Boston, which has local products and mementos to remind you of your trip.
Duty-Free Americas, in Terminal E, provides international travelers the opportunity to shop tax-free. You can enjoy top-end luxury names such as Chanel, Estée Lauder, Gucci, Ray-Ban, and Lancôme. Whether you need perfumes, skincare products, liquor, chocolates, or fashion accessories, Duty-Free Americas has high-quality items with fantastic bargains , just present your passport and international boarding pass when you’re checking out. If you want to relax, get a cup of coffee or a dessert at Dunkin’, Starbucks, or gourmet fare from Legal Sea Foods, Stephanie’s, or Wolfgang Puck , all within the airport. Whether you’re going somewhere or waiting for a long layover, the experience at Boston Logan Airport is anything but dull. With shopping, eating, and resting all under one roof, you can make your airport wait an enjoyable and revitalizing experience. So the next time you find yourself at Boston Logan, take a moment to window shop at the retail locations and indulge before or after your trip — it’s not just an airport; it’s a mini city with something for everyone.
Boston Logan Airport Lounges
Whether you’re flying economy or first class, a trip to an airport lounge can enhance your flight experience and make your travel more relaxing and enjoyable. Boston Logan International Airport has a range of lounges throughout its terminals where you can relax, have some snacks, shower, or have some quiet time before your flight. Entry to most lounges can be obtained by paying on the door, possessing a valid membership, or using the correct credit card or airline ticket. At Terminal A, you can use the Delta Sky Club, which is open to Delta passengers and certain credit card holders. The lounge offers free food and beverages, WiFi, TV monitors, and a relaxing place to sit or get some work done. Terminal A also has priority security checkpoints for qualifying travelers, making the entire lounge experience easier.
Terminal B houses the United Club and the American Airlines Admirals Club, both of which have food, drinks, workstations, and showers. These clubs are available by airline status, first/business class ticket, or day passes. If you’re on JetBlue Mint or a Mosaic member, look for JetBlue partner lounge access. Terminal C contains the Aer Lingus Lounge for Aer Lingus business-class customers, and Terminal E, which is the international terminal, has the Air France Lounge, British Airways Lounge, and Lufthansa Senator Lounge. They serve business- and first-class travelers but are open for walk-in usage by membership or Priority Pass card when the availability of lounges is still possible.
For most travelers, The Club at Logan Airport (Terminal E) is among the most welcoming lounges. All passengers irrespective of airline or class are welcome through Priority Pass, LoungeKey, or pay-once single-entry. You can have free drinks, snacks, fast internet, and comfortable seating spaces within. Most credit card issuers like American Express, Chase, and Mastercard provide lounge access schemes. If you possess a card with Priority Pass membership, you are entitled to visit a number of lounges at Logan. This is a wonderful advantage for frequent travelers who enjoy tranquility and comfort while on the move.
Enjoy Comfort & Class with Our Boston Airport Limo Service
When it comes to traveling to or from Boston Logan International Airport, there’s no better mix of comfort, reliability, and sophistication provided by our professional limo service. Whether alone or with a group, we offer an extensive range of vehicle choices and superior services to make your ride stress-free and luxurious.
Types of Limos We Provide :
1. Executive Sedans
Ideal for solo travelers or couples, our executive sedans deliver quiet comfort and style. These are perfect for business professionals who require privacy, free Wi-Fi, and a comfortable ride.
2. Luxury SUVs
Require more room or traveling with family? Our luxury SUVs provide additional legroom, ample luggage space, and a higher level of travel. Perfect for 3–6 people, ideal for those with additional luggage or gear.
3. Stretch Limos
In search of that classic limousine experience? Our stretch limos are ideal for special events, VIP arrivals, or just plain old style arrival. Leather seating, mood lighting, and entertainment systems, it’s high-end on wheels.
4. Mercedes Sprinter Vans
Our Sprinter vans are ideal for medium-sized groups, providing high-end comfort with various seating capacities, climate control, and expansive interiors — great for corporate teams or airport shuttles.
5. Mini Coaches & Party Buses
Planning a group trip, wedding, or corporate event? Our mini coaches and party buses are perfect for up to 30 passengers. They come with plush seating, flat-screen TVs, lighting effects, and sometimes even mini-bars.
Services Included:
24/7 Airport Transfers:
Whether your flight is early morning or late night, we are available around the clock to get you to and from Boston Logan on time.
Flight Monitoring:
We track your flight in real-time to schedule pickup times for early arrivals or delays.
Meet & Greet Service:
Your driver will greet you at baggage claim with a name sign and help with luggage.
Point-to-Point Transfers:
Have to get to a hotel, conference center, or cruise terminal? We provide direct and seamless rides to any location in or around Boston.
Hourly Charters:
Perfect for sightseeing, business meetings, or customized schedules , keep the car and chauffeur yours for flexible use.
With a sparkling new fleet and experienced chauffeurs familiar with Boston like the back of their hand, our limousine service ensures safe, stylish, and hassle-free travel. Leave the driving to us while you ride in style — because your comfort comes first.
Book a Limo Service to Logan Airport for a Stress Free travel experience
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Frequently Asked Questions
How many terminals are there at Boston Logan International Airport?
There are four passenger terminals at Boston Logan Airport: A, B, C, and E. Each terminal is separate and serves different airlines and routes. Terminal E serves most international flights, while A, B, and C serve domestic and regional flights. There is no main terminal, so passengers need to navigate accordingly.
Can I walk between terminals at Logan Airport?
Although terminals A, B, C, and E are pedestrian accessible, not all are linked by walkways. For instance, Terminals A and E are not directly linked to B and C via walkways. Most passengers utilize the free Massport shuttle buses for terminal transfers.
How do I transfer between terminals at Boston Logan?
You can also utilize the free Massport shuttle bus service that operates every 5–6 minutes. Routes such as Shuttle Bus 22, 33, and 55 link terminals, the rental car center, and public transit stops. Simply look for “Shuttle Bus” signs upon leaving the terminal.
Where are terminal maps available?
You can find interactive terminal maps at the official website of Logan Airport, or in printed form located near help centers and entrance doors in each terminal. Maps feature gate numbers, restrooms, restaurants, and baggage claim.
How early should I arrive at Boston Logan for my flight?
It is recommended to arrive 2 hours early for domestic flights and 3 hours early for international flights, especially during peak travel times. This allows enough time for check-in, security screening, and reaching your gate.
What is the best way to find my gate once inside the terminal?
Following security, check overhead digital signs or refer to terminal monitors that show departure gates and times. Alternatively, you can ask airport personnel or access Logan Airport’s mobile site or app for up-to-date information.
Are restaurants and coffee shops available in all terminals?
Yes! All terminals feature a variety of food and beverage options, from regional staples such as Legal Sea Foods and Dunkin’ to global chains such as Starbucks and Potbelly. Coffee shops, fast food, and table restaurants are available at most terminals.
Does Boston Logan feature free WiFi?
Yes, the airport is free with WiFi. Simply connect to “LoganWiFi”, agree to the terms of service, and enjoy unlimited connectivity. The signal is fairly strong in most gates, lounges, and restaurants.
Does Logan Airport have lounges that I can access without having a business class ticket?
Yes. Certain lounges, such as The Club in Terminal E, permit paid admission or access through programs like Priority Pass. Economy passengers can also take advantage of these lounges for snacks and beverages, showers, and a quiet environment.
Are assistance services provided for passengers with disabilities or mobility issues?
Yes. Logan Airport offers wheelchair service, elevators, ramps, and ADA-accessible restrooms. You may make special assistance arrangements with your airline or call Massport’s Customer Service in advance.
Where do I pick up my baggage at Logan Airport?
There is a separate baggage claim facility for each terminal located on the lower level. Flight numbers and carousel assignments are indicated by digital displays. After leaving your gate, follow signs for “Baggage Claim.”.
What happens if my baggage is lost or delayed?
If your baggage is lost or delayed, go to your airline’s baggage service office near the baggage claim area as soon as possible. You may also call the Lost and Found office or complete a claim form online through your airline’s website.
Are there prayer or meditation rooms available at Logan Airport?
Yes. There are interfaith prayer rooms open to everyone. They provide a peaceful place to pray, reflect, or meditate. They are located in close proximity to the public areas in various terminals.
Where are currency exchange facilities or cash machines?
Currency exchange booths can be found in Terminal E (international terminal) and in some locations in Terminals B and C. ATMs can be found in all terminals and accept most international bank cards.
Can I take my pet into the airport?
Yes, but pets should be in approved carriers unless they are service animals. Logan Airport also has pet relief areas outside each terminal. Search for signs or ask airport employees for directions.
Is there luggage storage at Boston Logan?
At present, Boston Logan does not have lockers or luggage storage available because of security guidelines. Passengers should expect to carry personal items with them or utilize hotel bag-holding facilities if necessary.
What are the family or infant passenger amenities?
Facilities for families or baby passengers consist of nursing facilities, family toilets, baby-changing facilities, and children’s play areas (in some terminals). Strollers are permitted via security and gate-checking at no cost.
How do I reach Logan Airport customer service?
You can contact Massport Logan Airport’s customer service at +1 (800) 23-LOGAN or stop by the Information Desks in each terminal. You can also seek assistance on their official website or from airport personnel.
What do I do if my flight is canceled or delayed?
If your flight is delayed or canceled, stay in touch with your airline’s app or help desk. Airlines usually provide updates, rebooking options, and in some cases, food vouchers or hotel arrangements depending on the delay length.
Are there hotels connected to Logan Airport or nearby?
Yes. The Hilton Boston Logan Airport Hotel has a skybridge connecting it directly to Terminal A. A number of hotels, including Hyatt, Embassy Suites, and Courtyard Marriott, provide complimentary shuttle and are 5–10 minutes from the airport.
How do I reserve airport amenities such as lounges or assistance at Boston Logan?
You can reserve lounge access via the lounge website or utilize memberships such as Priority Pass. For language or wheelchair assistance, specify it when making your flight reservation or call your airline at least 48 hours prior to departure. Check the Massport website for additional services.